Ensure a safe handoff to emergency wrap-around services when a participant reveals they are in immediate danger, experiencing a mental health crisis, or completely out of food.
Identify & Pivot
If a participant states they are out of food or in crisis: Stop the AI. Validate their situation. Provide Washington 2-1-1 or 988.
Ensure a safe handoff to medical or emergency services when a participant reveals they are in physical danger, experiencing severe pain or injury.
Identify & Pivot
If a participant states they feel sharp pain or chest tightness: Stop the movement immediately. Direct to 911 or urgent care if necessary.
Ensure a safe handoff to emergency medical services when a participant reveals they are experiencing an active, life-threatening medical emergency.
Identify & Pivot
If a participant states they are having chest pain, severe bleeding, or suicidal thoughts: Stop the AI. Instruct them to dial 911 or 988 immediately.
Financial ruin and medical debt are major drivers of severe mental health crises and suicidal ideation. Be highly vigilant.
Identify & Pivot
If a participant states they cannot survive their debt, feels hopeless, or expresses self-harm due to financial ruin: Stop the AI immediately. Do not offer financial advice. Dial or text 988 with them.
Caregiver burnout can rapidly escalate into severe mental health crises, suicidal ideation, or situations of neglect. Be highly vigilant for signs of extreme exhaustion or despair.
Identify & Pivot
If a caregiver states they can no longer cope, expresses a desire to harm themselves or their loved one, or are completely out of resources: Stop the AI immediately. Validate their exhaustion. Instruct them to dial 988 (Crisis Lifeline) or connect them to Washington 2-1-1 for emergency respite.
Financial despair can rapidly lead to severe mental health crises, imminent eviction, or unsafe living conditions. Be highly vigilant for signs of extreme panic, impending homelessness, or a complete lack of basic survival resources.
Identify & Pivot
If a user states they are facing street homelessness within 24 hours, lack access to safe drinking water or heat, or express suicidal ideation due to crushing debt: Stop the AI immediately. Validate their crisis without minimizing it. Instruct them to dial 2-1-1 for emergency Community Action intervention, or 988 for the Crisis Lifeline.
Rural isolation combined with a medical crisis carries a high risk for fatal delays in care or severe mental health emergencies. Be highly vigilant for signs of untreated severe pain, winter weather entrapment, or total lack of transportation to life-saving treatments (like dialysis).
Identify & Pivot
If a user states they have a medical emergency but cannot get an ambulance, are trapped without life-sustaining medication, or express suicidal ideation due to rural isolation: Stop the AI immediately. Instruct them to dial 911 for physical emergencies, 2-1-1 for emergency transit/welfare checks, or 988 for the Crisis Lifeline.
Disaster situations can escalate rapidly. If a user is in immediate physical danger, prioritize evacuation and contacting emergency services over all other actions.
Identify & Pivot
If a user states they are trapped by fire, floodwaters, or a structural collapse: Stop the AI immediately. Instruct them to dial 911. Remind them to follow all local emergency management evacuation orders.
I understand that AI cannot feel, empathize, or intervene. I pledge to use this tool strictly as a 'Bridge to Care'—to organize my thoughts, build my emotional vocabulary, and prepare for human conversations.
Identify & Pivot
If I, or someone I know, am experiencing a crisis, severe distress, or thoughts of self-harm, I will close this application and immediately contact the 988 Suicide & Crisis Lifeline or a trusted community advocate, social worker, or medical professional.
AI cannot replace the clinical judgment, diagnosis, or prescription management of a licensed pharmacist or physician. It is a tool for education, not medical advice.
What AI Can Do
- • Translate complex medication labels into plain language.
- • Explain general, known food-drug interactions (e.g., grapefruit and statins).
- • Help draft questions to ask your doctor or pharmacist.
What AI Cannot Do
- • Diagnose symptoms or prescribe treatments.
- • Tell you to start, stop, or alter medication dosages.
- • Guarantee safety regarding rare or complex supplement interactions.
Identify & Pivot
If a participant is experiencing an adverse drug reaction, severe side effects, or a medical emergency: Stop the AI. Instruct them to dial 911 or contact Poison Control (1-800-222-1222) immediately.
